Shipping & returns

Return Policy

Customers can request a return within 14 days of receiving the order.

Return Conditions:

• The item must be unused, in its original condition, and in the original packaging.
• The customer must contact customer service within 72 hours of receiving the order to initiate a return request.

Return Shipping Cost:

• The customer is responsible for paying the return shipping fees.

Non-returnable items:

• Underwear
• Perfumes

Refunds:

• Refunds are processed within 10–15 business days after receiving and inspecting the returned item.

Exchange Policy

Customers can request an exchange within 14 days from the date of receiving the order.

• Items must be in original condition and unused.
• Exchange is allowed for size or color differences.
• The first exchange is free; additional exchanges may include delivery charges.

Shipping Information

• Shipping fees are calculated at checkout.
• In case of a full refund, the original shipping fee may be deducted.